Monday, November 29, 2021


Are you worried that you, or someone you know, may lose money to scam and nuisance calls on the landline? Halton Borough Council has some useful advice.

Say no to these calls by applying for a free call blocker for yourself, or passing on this link to others who would benefit: #ScamAware #CallBlocker.

Halton Borough Council’s Executive Board Member for Trading Standards, Cllr Dave Cargill, said: “The National Trading Standards (NTS) Scams Team has secured government funding to provide free* call blocking units to help protect people in receipt of scam or nuisance phone calls and feel their circumstance may make them more likely to fall for a scam.”

If you or somebody you know has been caught out by a scam or fraud please contact one of our specialist officers, Linda or Sue on 0151 511 8785 or 0151 511 8775, who are already working with people in Halton who have lost thousands of pounds to scams.

If you need advice on anything else please contact the Citizens Advice Consumer Helpline or 0808 223 1133

*There is no charge associated with obtaining a free call blocker. However, on the day you self-install the unit and every Sunday after, the unit will perform a link through the phone line to trueCall’s head office (0208 area code in London). This may incur a cost charged at your standard call rate if your call tariff does not include free weekend and evening calls.

During this link, the unit will transfer a list of the recently blocked scam and nuisance calls for the National Trading Standards (NTS) Scams Team to investigate. However, the unit will also perform this link if it is reset (e.g. turned on/off, unplugged/plugged in, during a power cut). The NTS Scams Team recommends that once installed, you do not unplug or switch off the unit from the power or from your phone to avoid any unnecessary charges

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