Friday, December 3, 2021

Learn to Swim At Kingsway in Widnes

Kingsway – To view more about learning to swim, read below or click the link to their website…

‘Learn to Swim’ Programme

Notes from Kingsway Widnes – Thank you to parent/carers for adhering to the COVID secure policies & procedures in place on our ‘Learn to Swim’ programme, which have helped ensure the safety of both customers and staff. We understand things have been a little different and at times challenging, but your ongoing cooperation has enabled the children on our programme to get back in the pool and learn an essential life skill.

We are pleased to inform you that from Monday 6th September, customers are no longer required to enter poolside (small pool) via the accessible toilet, instead we ask that swimmers enter/exit via the Disabled/Family changing room door (as per normal operations). The changing rooms will be available to use both before and after your swimming lesson and we ask all parent/carers to return to spectating from the small pool viewing window. Spectators are no longer permitted on poolside. 

Those with swimming lessons in the main pool are no longer required to enter poolside via the fire exit doors, but should now enter/exit via the normal route (being sure to follow the one-way system on site).

Customer and staff safety is the top priority to ensure your leisure centres and all the activities that take part in them are COVID-19 safe and secure. You can be assured that Government, leisure industry, and sports-specific guidance is being followed. Please ensure you follow all guidance and information displayed on site, which includes following the one-way system, washing your hands regularly and/or using the hand sanitising stations provided. We ask that you do not enter the leisure centre if you are experiencing any COVID-19 symptoms.

The following measures will remain in place for the ‘Learn to Swim’ programme:

  • We encourage all swimmers to arrive ‘beach ready’, to minimise the time spent in the changing rooms and ask that you change and exit as quickly as possible. 
  • Swimming Instructors will continue to wear a face covering at the start and end of each lesson. 
  • The changing rooms will continue to be cleaned/sanitised on a regular basis.

A polite reminder to all customers that parent/carers must remain on site for the duration of their child’s swimming lesson, as per our safeguarding policy. In the case of siblings attending either back to back or consecutive lessons in different pools (main pool / small pool), a swimmer must be accompanied by a parent/carer at all times when entering/exiting poolside and/or moving between pools.

Thank you again for your cooperation and if you have any questions or concerns, please call Kingsway Leisure Centre on 0151 495 2200.

Track Progress

You can track your child’s course progress via our online homeportal system –

To register your account you will need to use the following details

  • Parent’s membership number, Parent’s DOB, postcode and email address.

If you are unsure of any of these details or have any problems registering, please contact reception.

Frequently asked questions…

Who can spectate?

1 adult and 1 child (under the age of 16) can accompany a swimmer. All spectators must remain in their seat and children must be supervised at all times. Please note – only 1 seat is available per spectator ‘group’ on small pool (in the case of accompanying children).

What if my child needs the toilet?

Please encourage your child to use the toilet before their swimming lesson. If your child does need the toilet, the Swimming Instructor will call a member of staff to poolside (Leisure Attendant/Duty Manager), who will open the doors to the disabled/family changing rooms. If the changing rooms are not available, you will be directed to an alternative toilet.

What if we arrive late?

SMALL POOL – please notify the reception team and a member of staff will open the door to poolside.

MAIN POOL – the swimmer and their parent/carer are to enter the building via the main entrance doors. The swimmer is to be escorted onto poolside by a parent/carer. When the swimmer is under the direct supervision of the Swimming Instructor, a parent/carer can exit poolside via the changing rooms and make their way up to the main pool spectator balcony.

What if I have two children in back to back lessons?

SMALL POOL – A sibling can accompany an adult on poolside as a spectator. The swimmer will wait on poolside under the supervision of a Swimming Instructor, whilst a parent/carer escorts the other child who has just completed their lesson into the changing rooms. We ask that you return to poolside (via the disabled/family toilet) as soon as possible.

MAIN POOL – At the main pool collection point, the Swimming Instructor will escort the other child whose lesson is about to begin to the teaching station.

What if I have two children in back to back lessons, but one lesson is in the main pool and the other in the small pool?

If the small pool lesson is first, all swimmers (with their parent/carer) will wait in the small pool/reception foyer area. After the small pool lesson ends, the parent/carer will escort the child whose lesson is in the main pool onto poolside then the child whose lesson has just ended will change in the main pool changing rooms. The parent/carer can then collect the child from the main pool collection point at the end of the lesson.

If the main pool lesson is first, the parent/carer will drop the child whose lesson is in the main pool off at the drop off point (main pool fire doors) as normal. At the end of this lesson, the parent/carer will collect the child from the main pool collection point and proceed onto small pool via the double doors on poolside. All children (once the small pool lessons has ended) can then change in the main pool changing rooms. This is to avoid overcrowding in the disabled/family changing

What if I have two children with a lesson at the same time, one in the small pool and one in the main pool?

In this scenario, all swimmers will wait in the small pool/reception foyer area. All swimmers will enter small pool and remove their item(s) of clothing. Once the child whose lesson is in the small pool is under the supervision of the Swimming Instructor, the parent/carer can escort the other child onto main pool and then return to the small pool to spectate. At the end of the lesson, the parent/carer and the child whose lesson was in the small pool will collect the other child from the main pool collection point and all will change in the wet changing rooms. This is to avoid overcrowding in the disabled/family changing area.

If you have any further questions,

please call Kingsway Leisure Centre on 0151 495 2200. 


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